1 year or 1000 miles: We recommend a full service appointment for your bike every year or every 1000 miles. Keeping a regular service schedule for your bike will ensure your bike is functioning safely and allows our skilled mechanics to replace any worn out parts like brake pads.

New Bike Day: Tern Short Haul

NEW BIKE DAY

Tern Short Haul

You're going to love your new Tern Short Haul, we just know it. Here are a few tips and details you may want to reference in the first few miles. If you have any questions at all, reach out to us via email or text. We are here to help you get comfortable on your new bike, so no question is too small!

Care for your bike

Find your bike manual below along with a review of onboarding information from your new bike appointment.

Tern Short Haul Manual

Every new bike is eligible for a free 60-day tune up at the shop. At this appointment, we will evaluate your bike after its first miles of riding and help you make any needed customizations or adjustments. This is a great opportunity to ask any questions that have come up about your bike and add on accessories. Book your 60-day tune up here.

Tern provides a 5-year limited warranty on all bikes for the original purchaser. To double your warranty from 5 to 10 years, be sure to sign up for Tern Care, the free extended warranty option! Register your bike online using your service tag number and a copy of your purchase receipt. You should have a PDF receipt attached to your email receipt after purchase; email us if you need another copy.

1 year or 1000 miles: We recommend a full service appointment for your bike every year or every 1000 miles. Keeping a regular service schedule for your bike will ensure your bike is functioning safely and allows our skilled mechanics to replace any worn out parts like brake pads.